Contact SnakTool support
You can reach SnakTool support at snaktoolsupport@mailonce.org. This is a working support email address; there is no contact form or file-upload channel on this page.
Make an issue reproducible without exposing private data
Include the tool URL, your browser and device type, the steps you took and the exact error wording. For a file problem, the format, approximate dimensions or page count and approximate file size are often enough to start investigating.
Describe the expected result and what happened instead. If a small synthetic example demonstrates the problem, describe how to recreate it. Do not send private files, passwords, tokens or identity documents.
Questions about documentation or privacy
For an inaccurate explanation, include the page URL and the sentence or behavior that needs review. For privacy correspondence, identify the relevant support conversation without repeating sensitive information.
Check Help for resource-limit, format and download problems before writing. Email delivery and replies depend on the services involved; no support hours or response-time guarantee is offered.